Exchange Policy
Exchanges
At Pearls Up, we are committed to quality and customer satisfaction.
We offer exchanges within 3 business days of delivery.
Items must be:
- Unworn and unwashed
- Free from stains, perfumes, or odors
- In original condition with tags attached
To request an exchange, please contact us at support@pearlsup.com.
Exchanges are subject to product availability. If the requested item is not available, a refund will be issued after the returned item has been received and inspected.
Please note:
- Customers are responsible for return shipping costs
- Items that do not meet our conditions will not be accepted
Pearls Up
Refined. Timeless. Essential.